Question 1

How do I know if I have a case?

Accepted Answer

A short conversation is usually enough to tell. If you describe what happened, we can typically tell you within the first call whether a claim looks viable, whether we're the right firm to handle it, and what a realistic next step would look like. That call is always free and never obligates you to anything.

Question 2

Do I have to come to your San Diego office?

Accepted Answer

No. We represent clients across the Country and handle most communication by phone, email, and video. We are happy to meet in person when needed, and we will come to you whenever we reasonably can.

Question 3

How do I know if I have a case?

Accepted Answer

Every case is different. During your consultation, we'll review the facts of your situation, explain your legal options, and let you know whether we believe you have a viable claim. There's no obligation to move forward.

Question 4

What should I bring or send before our first call?

Accepted Answer

Nothing is required. If you already have documents on hand — medical records, contracts, letters, a police report — feel free to have them nearby. If you don't, we'll walk you through what to gather during the call.

Question 5

How much does a consultation cost?

Accepted Answer

Nothing. Every first conversation with our office is free, confidential, and carries no obligation — even if we ultimately are not the right firm for your matter.

Question 6

How do your fees work?

Accepted Answer

For most matters we handle — personal injury, consumer protection, product liability, mass torts — we work on a contingency basis. That means no fee unless we recover on your behalf. We explain the fee structure in writing before you sign anything.

Question 7

Am I responsible for costs if we lose?

Accepted Answer

In contingency matters, we typically advance the costs of litigation. If there is no recovery, in most cases you owe nothing. We walk through this in plain language in the written engagement letter, so there are no surprises later.

Question 8

Are there any hidden fees?

Accepted Answer

No. Everything is in writing, and every settlement statement is itemized down to the dollar. If a question comes up along the way, ask — we'd rather answer twice than have you wondering.

Question 9

How long will my case take?

Accepted Answer

Every matter is different. After we understand your situation, we'll walk you through a realistic timeline in plain language — and keep you updated at every meaningful step. Some consumer matters resolve in weeks; some mass tort cases take years. We won't pretend otherwise.

Question 10

How often will I hear from you?

Accepted Answer

You should never have to chase us. When something meaningful happens in your case, you hear about it from us — usually the same day. When nothing is happening, we still check in so you know that too.

Question 11

Will my case go to trial?

Accepted Answer

Most cases don't. The vast majority resolve through settlement, mediation, or the coordinated processes used in mass tort litigation. If yours does need to go to trial, we prepare for that from day one — and we'll walk you through what to expect long before it happens.

Question 12

What if I want to stop the case partway through?

Accepted Answer

It is your case. You can end the representation at any time. We'll explain what that means for your matter and help hand things off gracefully.

Question 13

Do you handle cases outside California?

Accepted Answer

For mass tort and multi-district product liability matters, yes — we regularly represent clients across the country. For most consumer protection and personal injury matters, our focus is California.

Question 14

Is my case a class action?

Accepted Answer

Most product liability matters we handle are mass torts, not class actions. Each client keeps an individual case and an individual recovery — coordinated for efficiency but never averaged.

Question 15

What if the product hasn't been recalled?

Accepted Answer

A recall is helpful evidence but is not required. If the product caused harm and the manufacturer knew or should have known of the risk, a claim may still be possible.

Question 16

Is my conversation with your office confidential?

Accepted Answer

Yes. Everything you share with us, from the first call forward, is protected by attorney-client privilege — whether or not you ultimately hire the firm.

Plain answers to the questions we hear most.

Hiring an attorney.

Fees & costs.

The case process.

Practice areas.

Not seeing your question?

Browse our practice areas

Visit the Knowledge Center

Request a free consultation

A quick call answers most —
in about ten minutes.

Plain answers to the questions we hear most.

Hiring an attorney.

How do I know if I have a case?

Do I have to come to your San Diego office?

How do I know if I have a case?

What should I bring or send before our first call?

Fees & costs.

How much does a consultation cost?

How do your fees work?

Am I responsible for costs if we lose?

Are there any hidden fees?

The case process.

How long will my case take?

How often will I hear from you?

Will my case go to trial?

What if I want to stop the case partway through?

Practice areas.

Do you handle cases outside California?

Is my case a class action?

What if the product hasn't been recalled?

Is my conversation with your office confidential?

Not seeing your question?

Browse our practice areas

Visit the Knowledge Center

Request a free consultation

A quick call answers most —in about ten minutes.

A quick call answers most —
in about ten minutes.