Is Investment Retrievers, Inc. Harassing You?

Investment Retrievers, Inc. (Investment Retrievers) provides debt collection services. It acquires and services underperforming consumer loans and credit card accounts from banks. Investment Retrievers was founded in 2001 and is based in Folsom, California.

Investment Retrievers’ mission statement is to provide compassionate solutions for consumers while successfully satisfying the consumers’ financial obligations. The consumer complaints filed against Investment Retrievers do not depict a compassionate debt collection agency. To the contrary, numerous consumer complaints to the Consumer Financial Protection Bureau (CFPB), a government agency tasked with protecting consumers from unfair, deceptive or abusive debt collection practices, allege that Investment Retrievers engages in unlawful debt collection practices. Investment Retrievers most commonly engage in the following harassing practices:

• Attempting to collect a debt not owed by the consumer;
• Improperly discussing the consumer’s debt with a third party;
• Threatening to file a lawsuit if payment is not made;
• Threatening to harm credit if payment is not made; and
• Refusing to validate or provide proof of a debt.

A consumer reported to the CFPB that Investment Retrievers faxed the consumer’s employer a request for information about the consumer with letterhead that identified the company as a debt collection agency.

The Fair Debt Collection Practices Act (FDCPA) and the Rosenthal Fair Debt Collection Practices Act (RFDCPA) regulate debt collectors and creditors’ communication with third parties. While debt collectors and creditors may contact employers to receive information about your location, debt collectors and creditors cannot disclose that you owe a debt. Any written communication from a debt collector to a third party cannot contain any language or symbols that would indicate that the debt collector is in the debt collection business.

Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these deceptive or abusive debt collection practices, it is time to hold Investment Retrievers accountable. Please contact our office for a free, no-obligation consultation at 1-800-219-3577.