Comenity Capital Bank (Comenity) issues credit cards for over 160 retailers, including Wayfair, Bed, Bath & Beyond, Victoria’s Secret, and Orbitz. The company was founded in 2003 and is headquartered in Salt Lake City, Utah.
Comenity is not accredited by the Better Business Bureau. To be accredited by the Better Business Bureau, a company must demonstrate trust, honesty, transparency, responsiveness, and integrity. In fact, the Better Business Bureau gives Comenity an “F” rating for having numerous outstanding and unresolved complaints.
Comenity has received a significant number of consumer complaints related to its debt collection practices. According to the Better Business Bureau, 2,230 complaints have been filed against Comenity in the last three (3) years. Of those 2,230 complaints, 1,712 were related to billing and debt collections.
The majority of complaints filed against Comenity are related to the following illegal debt collection practices:
- Attempting to collect a debt that is not owed by the consumer; and
- Harassing consumers by calling repeatedly and calling at places of employment.
Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these deceptive or abusive debt collection practices, it is time to hold Comenity accountable.
If you receive three or more calls a day from Comenity, please contact our office for a free, no-obligation consultation at 800-219-3577.
Latest Posts
by Paul MankinCommon Red Flags of Dealer Auto Fraud When Buying a Used Car in California
Buying a used car can be exciting—but it can also be risky if you’re not aware of the common warning signs to watch out for. Unfortunately, some car...
by Paul MankinCalifornia Dealers Selling Branded Title Vehicles Without Telling You? Here’s What You Must Know
"They Never Told Me the Car Had a Branded Title" A California consumer thought she had found the perfect used SUV at a dealership in Bakersfield. It was...